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  1. Want to win back your angry customers ASAP like Akim my friend or stand akimbo and watch disappointed customers disappear with your money in their pockets? Meet Akim: Source: Whatsapp The above scenario mirrors the experience of many business owners, particularly those in competitive niches. They understand the value of a good customer and even the occasionally good customer, they know customer retention is 5x cheaper than customer acquisition. According to a Walker Study, 86 percent of buyers will pay more for a better customer experience. The report also states
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